Service Order Tracker
Check the status of your service in 4 simple steps:
Is my shock ready?
1
Check your email. Do you see a “shock ready” email? Then it’s ready!
I haven’t received a “ready” email
2
Check your spam folder! Not there either? Then your shock is not ready yet.
Can I get an update?
3
Sure: Your shock is not ready just yet, but we’ll let you know once it is!
When will my shock be ready?
4
We don’t know, our prophet quit last year. You can find the most up-to-date turnaround estimate on our website homepage.
Tip: Add noreply@lsr.lightspeedhq.com to your contacts to make sure the email is not blocked or marked as spam.
Turnaround time is only an estimate and is calculated from the average of the previous 2-3 weeks.